Last Updated: November 10, 2024
This Payment Policy explains the payment procedures, methods, and terms for purchases made on the BUBBLY SCENTS LLC website. By placing an order with us, you agree to the terms outlined in this policy.
Accepted Payment Methods
BUBBLY SCENTS LLC accepts the following payment methods for online purchases:
- Credit Cards: Visa, MasterCard, American Express, and Discover
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay
Payment Processing
All payments are processed securely through Shopify Payments, our trusted payment processor. Your payment information is encrypted and protected using industry-standard security protocols.
When you place an order, we will authorize your payment method for the full amount of your purchase. The funds will typically be captured (withdrawn from your account) when your order is processed for shipping, usually within 1-2 business days.
For pre-orders or back-ordered items, your payment method may be authorized at the time of purchase, but funds will not be captured until the item is ready to ship.
Currency
All prices on our website are listed in US Dollars (USD). For customers paying with non-USD credit cards or through PayPal in another currency, the conversion rate will be determined by your payment provider or bank, not by BUBBLY SCENTS LLC.
Billing Information
When placing an order, you must provide accurate and complete billing information, including:
- Full name as it appears on your payment method
- Billing address associated with your payment method
- Valid email address for order confirmation and communication
- Phone number where you can be reached regarding your order
BUBBLY SCENTS LLC reserves the right to verify billing information before processing an order. Orders with mismatched or suspicious billing information may be subject to review or cancellation.
Payment Authorization
By providing your payment information and completing a purchase, you authorize BUBBLY SCENTS LLC to charge the full amount of your order, including products, shipping fees, and applicable taxes to your selected payment method.
If your payment cannot be authorized, your order will not be processed. You will be notified via email if there is an issue with your payment.
Subscriptions and Recurring Payments
If you sign up for a subscription or membership service offered by BUBBLY SCENTS LLC:
- You authorize us to charge your payment method on a recurring basis according to the subscription terms.
- Subscription charges will continue until you cancel your subscription.
- You can manage or cancel your subscription through your account settings or by contacting our customer service team.
- We will send you a reminder email before processing each recurring payment.
Payment Security
BUBBLY SCENTS LLC is committed to protecting your payment information:
- Our website uses SSL encryption to secure the transmission of your payment details.
- We comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.
- We do not store your complete credit card information on our servers. Your payment details are securely handled by our payment processor, Shopify Payments.
- For additional details on how we protect your information, please see our Secure Shopping page and our Privacy Policy.
Order Verification
For security purposes, some orders may require additional verification. In such cases:
- We may contact you via email or phone to verify your order details.
- We may request additional documentation to confirm your identity or billing information.
- Your order may be held until verification is complete.
This process helps protect both our customers and our business from fraudulent transactions.
Payment Issues and Troubleshooting
If you experience issues with payment processing:
- Verify that your payment information is entered correctly.
- Ensure that your payment method has sufficient funds or available credit.
- Check with your bank or credit card issuer to confirm there are no holds or restrictions on your account.
- Try using a different payment method if available.
- Contact our customer service team for assistance.
Invoices and Receipts
After completing a purchase, you will receive:
- An order confirmation email with details of your purchase.
- An electronic receipt or invoice for your records.
- Access to your order history and receipts in your account (if you created one).
If you need a detailed invoice for business purposes, please contact our customer service team.
Changes to Payment Terms
BUBBLY SCENTS LLC reserves the right to modify this Payment Policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about our payment policy or issues with your payment, please contact us:
BUBBLY SCENTS LLC
20450 RUSTIC VIEW RD SE
MONROE WA 98272-7633
USA
Phone: (212) 627-2332
Email: sales@bubblyscent.com