Last Updated: March 2, 2025
This Shipping Policy outlines the shipping procedures and options available for products purchased through the BUBBLY SCENTS LLC website. By placing an order with us, you agree to the terms outlined in this policy.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Destinations
Scent Curate LLC currently ships to addresses within the United States and Canada. We are unable to ship to P.O. boxes, APO/FPO addresses, or international destinations outside of the USA and Canada at this time.
Shipping Options & Delivery Times
We offer the following shipping options:
| Shipping Method | Delivery Time (USA) | Delivery Time (Canada) | Cost |
|---|---|---|---|
| Standard Shipping | 3-7 business days | 5-8 business days | $6.99 (USA) $8.99 (Canada) FREE on orders over $89.99 |
| Express Shipping | 2-4 business days | 3-6 business days | $15.99 (both USA and Canada) |
Note: Delivery times are estimates and are not guaranteed. Delivery time begins after the order processing period (1-2 business days) and excludes weekends and holidays.
Free Shipping
We offer FREE standard shipping on all orders over $89.99 within the United States and Canada. Free shipping will be automatically applied at checkout when eligible.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package by clicking the tracking link in the email or by logging into your account on our website.
Customs, Duties, and Taxes
For shipments to Canada, customers are responsible for any customs fees, duties, and taxes that may be imposed once the package reaches the destination country. These additional charges are collected by the relevant carrier or customs authority and are not included in the purchase price or shipping cost.
Shipping Restrictions
Due to the nature of our products, there may be restrictions on shipping certain fragrances that contain high concentrations of alcohol. We comply with all shipping regulations regarding hazardous materials.
Shipping Address Changes
If you need to change your shipping address after placing an order, please contact our customer service team at support@scentcurate.com or call us at (210) 323-9741 as soon as possible. We will do our best to accommodate your request, but once an order has been processed for shipping, we cannot guarantee that the address can be changed.
Lost or Damaged Packages
BUBBLY SCENTS LLC is not responsible for lost or stolen packages after they have been delivered to the address provided by the customer. If your tracking information shows that your package was delivered but you haven't received it, please contact the carrier first, then reach out to our customer service.
If your package arrives damaged, please take photos of the damaged packaging and products and contact our customer service team within 48 hours of delivery.
Contact Us
If you have any questions about our shipping policy, please contact us:
BUBBLY SCENTS LLC
20450 RUSTIC VIEW RD SE
MONROE WA 98272-7633
USA
Phone: (210) 323-9741
Email: sales@bubblyscent.com.